Cancellations and Refund Policy

All digital product purchases by a Buyer on Prepscale Platform are deemed to be final and cancellation or refund request by the Buyer will NOT be accepted once the confirmation for their order is communicated to the Buyer.

Prepscale reserves the sole right to decide at its own discretion to consider any cancellation/refund request on case to case basis and the Company is under no obligation to provide a refund except where it deems appropriate.

Cancellation by the Company: The Company reserves the right to cancel any order without any prior notification to the Buyer, which may be due to a technical fault, at the request of Buyer or Seller, circumstances beyond the control of the Company or as required by the law. Under such circumstances, the refund of the amount paid will be processed within 14 business days